Cancellation policy

Cancellation will no longer be accepted for all orders that have been placed and confirmed by the system.

 

In the case of Fraud orders, you are responsible for the payment providers processing fees. This is also applicable for orders not officially authorized by you. We reserve the rights to deduct the payment processing fees and only refund the remaining balance to you.

 

Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory.

 
Strictly no cancellation and refund will be accepted once you have checked out and complete the payment for pre-order items. Buyers are strongly advised to ensure that they are fully committed with the pre-order before deciding to place an order. See our returns policy for more details on returns and refunds.

 

Strictly no return, exchange or refund for any orders that are in good condition but with damaged packaging, due to improper handling by shipping courier services.